Privacy Policy
Last updated: November 2025
TimeSync
89 Victoria Street
London SW1H 0HW
United Kingdom
Our Commitment to Your Privacy
At TimeSync, we understand that privacy matters deeply to those who visit our website. This Privacy Policy explains how we collect, use, protect, and handle information when you interact with our services. We believe in transparency regarding our data practices and have prepared this document to help you understand your rights and our responsibilities.
We are committed to protecting your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.
Information We Collect
Information You Provide Directly
When you interact with our contact forms or inquiry systems, you may choose to provide personal information such as your name, email address, and details about your productivity challenges or requirements. We collect only the information necessary to respond to your inquiries and provide relevant services.
This information is provided voluntarily, and you have complete control over what details you share with us.
Automatically Collected Information
Like most websites, we automatically collect certain technical information when you visit our site. This may include your IP address, browser type, device information, operating system, referring pages, and browsing patterns on our website.
This information helps us understand how visitors use our website, identify technical issues, and improve our content and services. We collect this data through cookies and similar technologies, as detailed in our Cookie Policy.
Analytics and Usage Data
We use analytics services to better understand how visitors interact with our website. These services collect information about page views, session duration, navigation paths, and user engagement with different content areas. This data is typically aggregated and does not identify individual visitors unless combined with personally identifiable information you provide.
How We Use Your Information
We use the information we collect for several legitimate purposes. Understanding these purposes helps you make informed decisions about sharing your information with us.
Responding to Inquiries
We use your contact information to respond to questions, schedule consultations, and provide information about our time management services.
Service Delivery
When you engage our services, we use your information to deliver coaching, training, or consulting as agreed upon, including scheduling sessions and providing relevant materials.
Website Improvement
Analytics data helps us understand which content resonates with visitors, identify areas for improvement, and optimize the user experience across different devices.
Communication
With your consent, we may send relevant information about productivity insights, service updates, or content that might interest you based on your expressed needs.
Legal Compliance
We process information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Information Sharing and Third Parties
We take your privacy seriously and limit information sharing to circumstances that serve your interests or meet legal requirements. We do not sell your personal information to third parties.
We may share information with service providers who assist us in operating our website, conducting our business, or serving our clients. These providers are contractually obligated to maintain the confidentiality of your information and use it only for purposes we specify.
Examples of such service providers include website hosting companies, email service providers, analytics platforms, and scheduling tools. We carefully select providers who demonstrate strong privacy and security practices.
We may disclose information when required by law, in response to legal processes, to protect our rights or property, or when we believe disclosure is necessary to protect someone's safety.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, encrypted storage where appropriate, access controls, and regular security assessments.
Our team members who have access to personal information receive training on privacy and security practices. We limit access to personal information to those who need it to perform their job responsibilities.
Whilst we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to implementing industry-standard protective measures.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Under applicable data protection laws, you have several rights regarding your personal information. We respect these rights and have processes in place to help you exercise them.
Right to Access
You can request information about what personal data we hold about you and receive a copy of that information.
Right to Rectification
You can ask us to correct inaccurate or incomplete personal information we hold about you.
Right to Erasure
Under certain circumstances, you can request deletion of your personal information from our systems.
Right to Data Portability
You can request a copy of your data in a structured, commonly used format to transfer to another service.
Right to Object
You can object to certain types of processing of your personal information, including for marketing purposes.
Right to Withdraw Consent
Where we process data based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our contact page. We will process your request promptly.
You may continue to browse our website without providing personal information, though some features that require identification may not be available.
Children's Privacy
Our services are intended for adults and business professionals. We do not knowingly collect personal information from individuals under the age of eighteen. If we become aware that we have collected information from someone under this age, we will take steps to delete that information promptly.
International Data Transfers
Your information may be processed in countries other than your own, including countries that may have different data protection laws. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the date at the top of this policy and may provide additional notice through our website or by email to registered users.
We encourage you to review this policy periodically to stay informed about how we protect your information and respect your privacy.
Questions About Privacy
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us. We take privacy inquiries seriously and aim to respond within a reasonable timeframe.
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